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Shipping Times


SHIPPING TIMES

HOW LONG DOES SHIPPING TAKE?

DUE TO COVID-19 OUR SHIPPING TIMES ARE DELAYED BY 1-2 WEEKS. THIS DOES NOT AFFECT CUSTOM ORDERS, THESE REMAIN THE SAME. 

SHIPPING DIRECTLY TO YOUR DOOR
  • United States, shipping typically from 7-15 business days for Customer Orders.
  • UK, CA & AUS, shipping from 8-16 business days for Custom Orders.
  • Rest of World, shipping shouldn't take longer than 20 days. If you have any concerns then please get in touch via chat or email and we can help you out there. 
OUR WORLD-FAMOUS GOOD AS GOLD  UNCONDITIONAL LIFETIME GUARANTEE
  • We take pride in our products and only accept the highest quality product in our catalog. However, we understand that buying things online for the first time, so we offer a 100% Unconditional LIFETIME Money Back Guarantee.
  • If you don't have a positive experience for any reason, we will do whatever it takes to make sure you are 100% satisfied with your purchase. We take improving pet owners and their pets live very seriously, that's why you have our World-Famous Good as Gold Guarantee 100% Unconditional Lifetime Money Back Guarantee. 
  • Returns couldn't be easier, just send the goods back to us, with a snapshot of the shipping receipt to returns@happychappypets.com and we will return 100% of the money paid immediately.